With PEI being totally dependent on groundwater for its drinking water, there is no need for a water treatment plant. Our water is naturally filtered before it gets pumped out and distributed to our customers. Before the water is distributed to our customers, it is disinfected with chlorine. This is an important step as it helps ensure that our water is safe to use.
The Charlottetown uses chlorine gas whereas Cornwall and Stratford uses sodium hypochlorite for disinfection. The chlorine gets used up as it makes it way throughout the system; however, some people notice the chlorine smell or taste from their tap water. If this happens, let the water sit out for a bit or place it in the refrigerator uncovered and the chlorine will dissipate. This is the same if you have a fish tank and need to add or change the water. It is recommended that the water sits out uncovered for at least 24 hours to remove the chlorine before fish are added to the water.
Our water has to meet quality standards set by the provincial and federal governments. In accordance with provincial regulations, we are required to collect water samples on a regular basis from the distribution system and have them analyzed by an accredited laboratory for the presence of coliform bacteria and E.coli. Requirements also have to be met regarding the testing of all our wells.
Your municipal staff works diligently to provide you with safe water.